Lost or Stolen Card

Take action quickly

Card missing? Act now.

If your Arize Mastercard® debit or credit card is lost or stolen, report it as soon as possible. You can also temporarily lock the card in the Arize mobile app.

Call to Report a Card
Lost or stolen card reporting
(877) 862-7493

Use this number to report a lost or stolen Arize debit or credit card.

What to do

Three immediate steps.

1

Temporarily lock the card

If you have access to the Arize mobile app, use its card controls to temporarily lock the missing debit or credit card.

2

Report the card

Call (877) 862-7493 to report the card as lost or stolen and receive next-step instructions.

3

Review recent activity

Check recent transactions and mention anything you do not recognize when reporting the missing card.

If you cannot access the mobile app: Call the reporting number directly. A temporary mobile lock does not replace reporting a lost or stolen card.

Card controls and replacement

Get secure. Get back on track.

Manage your card in the app

The Arize mobile app lets you temporarily lock a debit or credit card and report it lost or stolen. Online Banking enrollment is required.

Learn about Mobile Banking →

Ask about Instant Issue

Arize offers Instant Issue debit and credit cards when you need a replacement quickly. Call us or contact a branch to ask about availability.

Call Arize at (877) 342-5975 →
Protect your information

Be alert for impersonation scams.

Arize will not ask you to share passwords or provide access to your account. If a suspicious caller requests this information, hang up and contact Arize directly.

Fraud Awareness

Need help with a replacement?

Contact Arize or visit a branch to discuss replacement and Instant Issue card options.

Quick Links

Online Loan Application

Lost or Stolen Card

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